Investigating the influence of knowledge management. An analytical investigation of the business model of. In addition to that there was a significant statistical effect of knowledge management application on organizational performance using internal process perspective of the balanced scorecard. These characteristics may affect each step in the km process differently.
Knowledge management, innovation and organizational performance. The role of knowledge management in organisational performance. The traditional financial measure is not enough to measure knowledge. Knowledge management km is about enhancing the use of organizational knowledge through sound practices of information management. Except manpower other resources are nonliving but manpower is a live and generating resource. Besides, this paper will also aim to provide the reader with an overview of knowledge management, and learning organizations. Knowledge is the currency of todays economy and the crux of knowledge management, which in turn the lifeline of modernday organizations. Analysis of knowledge management within five key areas. However, what is lacking in the literature and practice of knowledge management and organizational performance is a sound judgment and research on the influences of decisionmaking style on the processes and enablers of knowledge management on organizational performance. Mollel a dissertation submitted on partial fulfilment of the requirements award of the degree of masters of science in procurement and supply chain management msc of mzumbe university 2015. Impact of supply chain management practices on organizational performance in food processing firms of dar es salaam, tanzania by asha a. Online journal of applied knowledge management a publication of the international institute for applied knowledge management volume 3, issue 1, 2015 1 defining knowledge management.
A similar association was depicted on the constructs of interest, being knowledge management and organisational performance. Organizational performance measured in terms of financial, market and partnership aspects. Knowledge management needs to help key workgroups to adopt the superior approaches of high performers. The lack of a significant relationship between these variables lends. Third, only a few studies address knowledge creation because no generic measurement tool is. Best knowledge management practices improve performance. The effect of knowledge management practices on organizational performance. Performance appraisal therefore is known as the powerful tool for managing human resources forbrum and laud, 1983. Impact of knowledge management practices on organizational performance. Knowledge, knowledge management, knowledge acquisition, organisational performance 1. The impact of knowledge management practices on performance was.
Knowledge management as an important tool in organisational. In recent years, knowledge management km has assumed great importance in the literature on business and management. Knowledge management is a systematic organized attempt to use knowledge in business within an organization to transform its ability to store and use it. Pdf the effect of knowledge management practices on. Knowledge and performance in an environment of continuous operational improvement white paper knowledge management consists of making sure that the teams and individuals have the knowhow they need, to make their task easier and to improve their performance. Although knowledge management is considered as a very recent phenomenon, research in to knowledge and the management of the knowledge within the business context has grown dramatically over the last few years, in a number of different. Knowledge management, knowledge management enablers, knowledge management processes, organizational performance, university. There is a challenge in the field to demonstrate how to manage organizational knowledge for performance argote, 2005. In the end the results indicate that knowledge management processes positively effects organizational performance. Pdf knowledge management and organisational performance. One of the most difficult and interesting steps in the process is moving from tacit knowledge to organizational knowledge. Online journal of applied knowledge management a publication of the international institute for applied knowledge management volume 3, issue 2, 2015 19 leadership, trust, and knowledge management in relation to organizational performance. An organization has bundle of knowledge resources and capabilities, so it should dedicate its efforts to identify and implement more km practices as well for the improvement of business process capabilities and organizational learning to better realized kmoriented performance.
Like knowledge management, decisionmaking involves organizational, group and individual levels bryant, 2003, harrison, 1999. Leadership, trust, and knowledge management in relation to. Therefore, i could better understand the relationship between performance management system and employee performance. The impact of knowledge management on smes performance in the. Abstract in rapidly changing business environment and increasing competitive advantage, where only uncertainty is certainty, corporate success come from consistently creating, disseminating and using new knowledge. Knowledge management is the discipline of capturing knowledge based competencies and storing them for the benefit of the organization as a whole. Unit i performance management the concept performance is understood as achievement of the organization in relation with its set goals. As impact of knowledge management and organizational performance is confirmed in more and more studies every year, a study of relation. This design was preferred because very large samples are feasible, making the results statistically significant even when analyzing multiple variables. The impact of knowledge management on organizational performance. A role of knowledge management in organizational performance. The current trends do not lead only to better and proper execution of these wellknown knowledge management processes, but they also try to achieve the right knowledge management performance as. Impact of performance management on the organisational.
Knowledge management and organisational learning, an. The term performance encompasses economic as well as behavioural outcomes. Impact of knowledge management on organizational performance. Knowledge management defines a systematic, explicit and deliberated building processes required to manage knowledge, the purpose of which is to maximize an enterprises knowledge related. The principles and practice of knowledge management by. All these prompted the researchers to evaluate the importance of knowledge management on organizational performance. The research design adopted for the study was descriptive survey method aimed at establishing how knowledge management affected organizational performance. Is information science in the department of information science faculty of engineering, built environment and information technology university of pretoria november 2003. The paper is able to demonstrate that knowledge management is a key driver of organisational performance and a critical tool for organisational survival, competitiveness and profitability.
They argued that the relationship between knowledge management and performance is complex which, each knowledge management process is not necessary directly linked to performance even they are found to be correlated to performance from a composite model. Refocused, it can enable us to create high performance organizations and teams that remain. The principles and practice of knowledge management by martie maria squier submitted in fulfilment of the requirements for the degree of m. This research sought to find the impact of knowledge management on organizational performance. This present a gap that this research intents to bridge. This prompted the researcher to investigate the effects of knowledge management practices on organizational performance at kisii university. However, the way knowledge management practices were undertaken remains a subject of debate. The california state performance management handbook is divided into four parts. Effect of knowledge management practices on performance. Influence of change management on employee performance.
Introduction for many organizations achieving improved performance is not only dependent on the successful deployment of tangible assets and natural resources but also on the effective. It has been used since 1990s as a tool to achieve sustainable competitive advantages and greater. Pdf high performance work system and organisational. These hypotheses are relevant to the impact of performance management system on employee performance. Knowledge and performance knowledge management consultants. Today in the present world, society and organization can be developed that follow a process among the people of organization as an instrument in order to get new styles in proceeding, production. Knowledge management and organisational performance.
These outcomes in turn are associated with guiding the top management for working towards increasing employees commitment level, and the management should hire employees who are likely to become linked to the organization, this shall. Next, we will examine the relationship between talent management, organizational performance and employee engagement and for testing the moderating effect we will follow prescott 1986 and venkatraman 1989 approach. Performance appraisal is involved in all four parts and serves to tie them together by providing feedback information for all of the other parts latham and wexley, 1977. In the other words, organizing and retrieving organizational knowledge means knowledge storage by providing the ability to retrieve and use the information by the individuals. At the program level, performance management links strategic plans to.
The aim of this paper is to show that through creating, accumulating, organising and utilising knowledge, organisations can enhance organisational performance. The relationship among knowledge management, organizational. Introduction the advancement of technology and the rebirth of new inventions have kept most organizations in the race to remain competitive in the business. From tacit knowledge to organizational knowledge or f. Knowledge management, innovation and organizational.
Introduction every organization performs its task with the help of resources as men, machine, materials and money. When talking about knowledge management we have to mention knowledge management system that emerged with the revolution of ict and of course automate and the ease of all what managers strive to do through knowledge management. Employees commitment and its impact on organizational. Toward an applied compendium john girard, middle georgia state college, john. The main aim of the project is to show that through creating, accumulating, organising and utilising knowledge, oraganisation can enhance organisational performance. At higher levels, performance management links strategic planning and performance concepts with budget development. Relationship between knowledge management and organizational. It is imperative to study the effects of knowledge management practices on the organizational performance. Investigating the influence of knowledge management practices on organizational performance.
Furthermore, this paper analyzes how knowledge management and transfer within arts and crafts organizations help increase performance. Manpower utilizes other resources and gives output. Effective use of knowledge, stated in a more academic way, is knowledge management. Pdf knowledge management and organizational performance. Academically, the results enrich the body of literature as it pertains to knowledge management specifically in south africa and more so in the engineering and construction industry. However, there are few of them providing empirical evidence of this relationship especially in academia. Shakeel ahmed university of engineering and technology. Knowledge management and measuring its impact on organisational performance mostafa moballeghi1, golnessa galyani moghaddam2 1.
With effective and efficient km process, most companies claims it will be helpful to organizational performance. The impact of knowledge management on organizational. Knowledge management and organizational performance in. Knowledge therefore feeds performance, and knowledge is also. Knowledge management, performance, knowledge acquisition, knowledge. It includes outcomes achieved, or accomplished through contribution of individuals or teams to the organization s strategic goals. Impact of performance management on the organisational performance. However, we still have so little understanding of the human issues in km processes. Multiple conjectures are made about this littleknown relationship. The ability to create and distribute knowledge across the entire. Kisii university was founded in 1965 as a primary teachers training college. Knowledge management and organizational performance. The study employed a descriptive survey as its research design.
Knowledge management and organizational entrepreneurship. It includes outcomes achieved, or accomplished through contribution of individuals or teams to the organizations strategic goals. Knowledge management and its impacts on organisational. For practitioners implication of the research is that it will provide a guide to implement knowledge management activities within the organization for organizational performance improvement. For many companies, the time of rapid technological change is also. The research used a case study approach in which a sample. When done properly, knowledge management provides an organization with both a competitive edge and improves organizational performance because it makes its employees smarter robbins et al, 2007.
A preliminary study, authormohammed tubigi and sarmad alshawi and hamid alalwany, year20. Knowledge management also helps the organization to articulate tacit knowledge in the form of explicit knowledge and this is a strong base to bring innovation plessis. Mar 07, 2016 knowledge management is a process that transforms individual knowledge into organisational knowledge. As an introductory step it is useful to distinguish between raw information and knowledge edwards, 1994. Pdf on oct 1, 2004, chaminda pathirage and others published knowledge management and organisational performance. There are many taxonomies that specify various kinds of knowledge. Thus, organizational performance is one of the most important variables in the management research and arguably the most important indicator of the organizational performance. Raw information may be widely available to a number of agencies, but only some organisations will be able to convert the information into. The purpose of this paper is to report the results of an exploratory investigation of the organizational impact of knowledge management km. Impact of knowledge management practices on organizational. Moreover, considering the organizational performance, 16 suggested that the critical success factors of. Likewise, as required in knowledge management, step by step procedures must be followed when using a rational decisionmaking style hellriegel et al. Knowledge management defines a systematic, explicit and deliberated building processes required to manage knowledge, the purpose of which is to maximize an enterprises knowledgerelated.
Implementing a performance management system requires the simultaneous implementation and use of several components. Impact of knowledge management processes on organisational performance. Mar 02, 2015 the purpose of this paper is to evaluate knowledge management km processes and to investigate their impact on organisational performance op within the context of the airline industry ai. Knowledge management capability and organizational. Knowledge management is a process that transforms individual knowledge into organisational knowledge. The effect of knowledge management on organizational study. Analysis of knowledge management within five key areas 3 issue 6 october 2011 4 and 5 present a discussion, some concluding remarks and suggestions for universities regarding the implementation of km. A conceptual study article pdf available in african journal of business management 5. Since it is not feasible to cover all the literature, as a researcher who has just started the work, the aim of the survey is not so much to summarise but to draw some conclusions on aforesaid disciplines and thereby to find out the correlation, if any, between two. High performance work system and organisational performance. The importance of organizational commitment to knowledge. Studies that acknowledge the association between knowledge management km and organisational performance op are replete in extant literature. Thus, this research aims to contribute to analysing the importance of organizational commitment oc to km. Knowledge management, performance, knowledge acquisition, effective system i.
Whereas in one organization, the km effort became little more than. Introduction in a fast moving and changing business. Certain organizational characteristics as well as knowledge management km initiative characteristics are needed in order to have successful km. Knowledge management and organizational entrepreneurship within organization of education in guilan province. Essentially, knowledge management in organizations is believed to be an integrated process that can help enhance and. Through knowledge management, organization can identify their tacit knowledge which they usually do not know before. This perspective emphasizes the facilitation of the process of storage and distribution of knowledge by means.